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With over 25 years in the Auto Detailing business, naturally we have been asked about every question imaginable. Take some time and browse through some of the Frequently Asked Questions listed below. If your question is not listed below, please give us a call. Our staff stands ready to assist you.

Q: What is Detailing?
Q: How do I know if I need my car to be detailed?
Q: OK, I need my car detailed, now what?
Q: What if I am detailing for resale?
Q: What is a full service detail shop?
Q: What are your prices?
Q: What if my vehicle has an odor problem?
Q: Do you do windshield repair?
Q: What is a Hand Wash and Dry?
Q: What do you mean by Satisfaction Guaranteed?

 

Q: What is Detailing?
A:
Detailing is the art of transforming the inside and outside of your vehicle into its most percect condition. Your vehicle's finish should be squeaky clean, bright and shiny. There should not be swirls or buffer marks in its paint. The interior and engine compartment should be in a state of perfection. A properly detailed vehicle will turn peoples' heads wherever it goes.

Q: How do I know if my car needs to be detailed?
A:
The first thing most people notice as their protective finish dissipates, is that it will become more difficult to keep their vehicle clean. Washing and drying will become time consuming as road grime, insect spotting, and other airborne contaminates securely bond to the unprotected painted surfaces. If additional paint protection in the form of wax (or preferably paint sealant) is not applied, the color will become dull and lose its depth, clarity, and shine. Some of the more common problems we see include - oxidation, hazing scratches, surface fallout, hard water spots, stains, and etching.

Q: OK, I need my car detailed, now what?
A:
It's to your advantage to visit our shop any time for a free, written estimate. You will be given various options to choose from. At your leisure, study our brochure and your estimate. When you have made your decision as to which services you desire, please call us and we will be happy to schedule a detailing appointment for you. If you are unable to stop in for an estimate, we will gladly set an appointment for you, based on your vehicles needs.

Q: What is your paint perfecting process?
A:
One of the secrets to Car Cleaner's success in the Detail Industry is our paint perfecting process. This process is designed to remove or improve existing paint imperfections such as oxidation, surface fallout, acid rain, rail head dust, tar, tree sap, hazing marks, scratches, swirls, hard water spotting, stains & etching and other problem conditions. When a vehicle with these conditions is properly prepared using our customized, systematic approach, the end result will meet or exceed the quality standards that Car Cleaner's customers have come to know and expect.


Q: I want to sell/trade-in my car?
A:
Most people overlook the value of detailing their vehicle before selling or trading. Just tell us you are selling or trading, and we will give you an estimate that will give your vehicle the best "eyeball" for the least money. There's no doubt about it: enhancing the appearance of your vehicle greatly improves its book value, as well as its salability.
End result:
When you detail for resale, you will sell your vehicle for more money, in less time.

Q: What is a full service detail shop?
A:
Car Cleaners is a Full Service Detail Shop. We have the ability to customize your detail service to the needs of your vehicle and your budget requirements. Our time-proven techniques correct problems that many shops consider untreatable. We offer many packages, and many more services on an ala carte basis. Please see a description of many of the services we offer under "What We Do".

Q: What are your prices?
A:
Please phone us for guideline prices, or stop in any time for a free written estimate, and our 22 page brochure.

Q: What if my vehicle has an Odor Problem?
A:
Thanks to the latest technology, we have the ability to remove problem odors such as pet urine, cigar and cigarette smoke, mold, mildew and numerous other odors from your vehicle. Yes, virtually any organic odor will be eliminated - not just covered up. For more information, please see "Odor Control Systems" on our "What We Do" page.

Q: Do you do windshield repair?
A:
Most windshields can be repaired before a bulls eye or star shaped break spreads into an unsafe, unsightly crack. This unique service will save you the time and expense of replacing your entire windshield, as well as improve its overall safety and appearance.

Q: What is a Hand Wash and Dry?
A:
Not to be confused with washes you have received elsewhere. Please see a full description of this service on our "What We Do" page.

Q: What do you mean by Satisfaction Guaranteed?
A:
When you entrust your vehicle to us, you are assured that no one does it better. Each vehicle is treated as if it is our very own. With over 20 years in the same location, you can always expect a superior result when you rely on our detailing expertise. Your complete satisfaction is our goal. We have built our reputation on the fact that we stand behind our work 100% with a money-back satisfaction guarantee. Its that simple. If you're not happy, we're not happy.